Please complete this form if you would like to request some or all of your data is removed from the OVO systems. We will review your request and respond in line with our data retention policies.


If you’d like more information about how we process your personal data please see our privacy policy.


We need to let you know we are working hard on our outstanding requests but want to let you know there are currently longer timeframes on our requests being completed or sent to our customers. The Information Comissioners Office (ICO) are aware and we’re working with them to reduce these timeframes.

A customer
Raising on behalf of a customer
Please list all accounts numbers you wish to receive data for
Enter the first name of the data subject
Enter the last name of the data subject
If you are raising this request on behalf of a customer
If you are raising this request on behalf of a customer
If no email address please enter N/A
Partial Right to Erasure
Full Right to Erasure
Financial History
Vulnerabilities
Contracts/Tariffs
Meter Reads
Call Recordings
Account Notes
Statements
Communications
Enter any additional information in this section that will help us process your request. If you have specific information or timeframes you require, noting this will help us deal with your request.